Emirates NBD, a prominent bank in the Middle East, simplifies the process for individuals and businesses looking to open a new account. Whether you’re a salaried employee, a self-employed professional, or a company representative, Emirates NBD’s inclusive policies and digital-first approach make it easy to get started. With just a few essential documents and the Emirates NBD Mobile App, you can quickly set up an account tailored to your financial needs. Enjoy a modern, personalized banking experience backed by exceptional customer service and various services. Read on to learn how to join the Emirates NBD family and leverage their advanced financial solutions.
Getting Started with Emirates NBD
Open an Account
Opening an account with Emirates NBD is a straightforward process that is available through multiple channels, including their mobile app. To begin, you must be at least 18 years old. The bank accommodates many clients, including salaried, non-salaried, and self-employed individuals. If you’re self-employed, you should wait to open an account via the mobile app.
For those opting for digital convenience, the Emirates NBD Mobile App allows instant account opening. You’ll need an active UAE mobile number, an Emirates ID, a passport, and proof of income with a minimum salary of USD 1,631 (AED 5,000). Once verified, you can open your account within minutes and receive your account number immediately.
You can immediately start receiving funds up to USD 1,631 (AED 5,000) through transfers or deposits. The mobile account offers a comprehensive banking solution, including a chequebook, 24/7 customer service, and branch access. Additionally, you can enhance your banking experience by adding products such as credit cards, loans, investment accounts, and insurance.
Required Documentation
The documentation required depends on the type of account you wish to open:
For Individual Accounts:
- Original Emirates ID and a copy
- Original passport and a copy
- Labour Card copy (if applicable)
- Employee ID
- A recent salary letter (especially for salary transfer accounts)
For Joint Accounts:
- All documents listed above for each account holder
For Company Accounts:
- Passport and Emirates ID copies for all signatories, owners, or directors
- Trade licence
- Memorandum of Association (MOA)
- Board Resolution
Emirates NBD adheres to Know Your Customer (KYC) and anti-money laundering regulations, requiring proof of identity to prevent fraud. Ensure your personal information is updated with the bank. Additional documents may be requested if needed.
If you’re not setting up salary transfers, you must maintain a standard current account with a minimum monthly average balance of USD 817 (AED 3,000). Salary transfer accounts enjoy a waiver of the minimum balance requirement. Standard current accounts include:
- A chequebook.
- A free debit card.
- The option to open an account in a foreign currency.
You’ll receive a welcome SMS and email with your account details upon account setup. A courier will deliver your Welcome Pack, including your debit card and chequebook, within 1-2 working days. Existing customers can use the ‘invite code’ feature on the mobile app to refer friends and expand the Emirates NBD community.
Banking Services at Emirates NBD
Personal Banking Solutions
Emirates NBD offers diverse banking packages to cater to various financial needs, from wealth management to customized deals. The bank allows for the rapid establishment of investment portfolios, with access to global and local equities such as stocks and ETFs across markets like the USA, Europe, DFM, ADX, and Nasdaq Dubai. The interface supports creating stock watchlists and initiating trades instantly.
Through SWIFT, international money transfers are simplified for routine transactions, with free 60-second transfers to select countries. Emirates NBD ATMs facilitate cash withdrawals for both customers and non-customers. The bank’s app enables easy bill payments for utilities and telecom services, along with features for automating payments, managing card transactions, and monitoring account activity. Financial services include loans on cards, instalment plans, cash advances, and balance conversions.
Emirates NBD prioritizes security and customization, allowing you to adjust details, set daily and transaction limits, and customize communication preferences. The Smart Pass feature enhances security by authenticating transactions without OTPs and sending alerts for online banking activities.
Corporate and Investment Banking
Emirates NBD offers a comprehensive range of services for corporate clients to support business growth and cash flow management. Their corporate and investment banking division provides financial solutions and advice for various corporate needs.
Digital Banking Innovations
Emirates NBD leads digital banking innovation with initiatives such as the Future Lab, which collaborates with industry leaders to ensure the bank remains at the forefront of financial technology.
The ENBD X app features a revamped interface for accessing over 150 banking services, many in real-time. It also supports efficient profile and security management.
The ‘Emirates NBD API Souq platform encourages FinTechs, developers, and corporate clients to create innovative financial applications, showcasing the bank’s commitment to collaborative innovation.
For enhanced accessibility, Emirates NBD has integrated Chat Banking via WhatsApp and linked its website with UAE PASS, simplifying account opening with a national digital identity. The bank’s dedication to secure and convenient banking is globally recognized, with numerous awards for pioneering digital advancements.
Activating Your Emirates NBD Credit Card
Activating your Emirates NBD credit card is essential for starting transactions and managing your finances. The activation process is simple and can be done through various channels, depending on whether you’re a new or existing bank customer.
For New Customers
As a new Emirates NBD cardholder, activation must be initiated by contacting the bank directly. This measure ensures that the card is activated securely. Emirates NBD provides 24/7 contact numbers for your convenience.
For Existing Customers
Existing customers can activate their cards quickly and securely through online or mobile banking. This method allows you to manage activation from the comfort of your home or on the go.
Upon receiving your new credit card, signing the back immediately is advisable as an added security measure. Merchants will use your signature to verify against the one on your receipts.
For Supplementary Cardholders
For supplementary cardholders, provide the bank with the supplementary cardholder’s mobile number so they can receive SMS alerts for transactions. Note that these alerts do not include information about the remaining balance. Once updated, SMS messages with authorization codes will be sent to the supplementary cardholder for enhanced security.
Using Smart Pass
Emirates NBD’s Smart Pass replaces traditional SMS authorization codes with a digital security feature. Ensure you have the latest Emirates NBD mobile app version, running on Android version 8 or iOS version 10.3 or above, with automatic date and time settings.
To activate Smart Pass, log in to the new ENBD X app, review and agree to the terms and conditions, verify your registered email and complete activation with a one-time password (OTP) sent to your mobile number. Set and confirm a new Smart Pass PIN for instant activation.
Smart Pass can only be activated on one mobile device at a time. If you want to activate it on a new device, deactivate it from the previous one. You can continue using Smart Pass without issues if you reset your mobile device.
Once activated, Smart Pass allows you to authorize transactions using biometric features like touch ID or face ID, providing a seamless and secure banking experience. The system will prompt you to activate Smart Pass if not already done, ensuring all transactions are securely authorized.
Benefits of an Emirates NBD Account
Opening an account with Emirates NBD offers numerous advantages that cater to diverse financial needs and lifestyles. The bank provides various banking packages to enhance your economic activities and deliver a personalized banking experience.
Perks and Advantages
One significant benefit of having an Emirates NBD account is access to a wide range of digital banking platforms and services. With over 200 branches and 900 ATMs and Cash Deposit Machines (CDMs) across the UAE and beyond, the bank ensures easy access to your banking needs anytime, anywhere.
Emirates NBD rewards its customers with exciting offers, including savings of up to USD 1,090 (AED 4,000) on debit card deals and the potential to earn up to USD 13,615 (AED 50,000) with Beyond deals. Credit card users can enjoy cashback, rewards on loans, and rewards up to USD 1,361 (AED 5,000).
The bank also provides up to 10 monthly free teller transactions, depending on your chosen banking package, and a complimentary chequebook. With Emirates NBD’s wealth solutions, you can secure your financial future and achieve your goals. Additionally, the bank offers various insurance plans to protect you and your loved ones.
International Transactions
Emirates NBD offers a range of Foreign Exchange (FX) products and services to facilitate international transactions. The bank provides diverse transfer options, including 60-second transfers with DirectRemit, for both local and international money transfers. Enjoy unlimited international remittances, which can lead to substantial savings over time.
Account Features
Opening an account with Emirates NBD is designed to be inclusive and cater to salaried, non-salaried, and self-employed individuals. The requirements are straightforward, with a minimum balance and salary requirement of USD 817 (AED 3,000). Upon opening an account, you’ll receive a complimentary debit card with the option to obtain up to five supplementary debit cards, making family banking more flexible.
Emirates NBD provides extensive investment opportunities, granting access to over 11,000 stocks and Exchange-Traded Funds (ETFs) in both global and UAE markets. This variety opens doors to diverse growth and investment potential.
When it comes to account features, Emirates NBD offers flexibility in currency options, including:
- AED
- USD
- GBP
- AUD
- CAD
- SGD
- JOD
- KWD
- SAR
- QAR
- OMR
- BHD
This range allows you to tailor your banking experience to meet international financial needs.
The Family Savings Account also provides higher interest rates, which can significantly benefit families aiming to save together. To ensure you get the most out of your account, Emirates NBD offers a dedicated support centre to address any banking-related questions, ensuring that any issues are promptly resolved and you can fully leverage your account’s features and benefits.
Ready to Get Started?
Embarking with Emirates NBD means stepping into a realm of convenience, rewards, and financial growth. Our diverse banking solutions cater to various needs, whether you’re making your first deposit or planning a significant investment. With a seamless account setup process, cutting-edge digital services, and a solid commitment to customer satisfaction, you’re not just opening an account; you’re beginning a partnership with a financial institution that understands and evolves with you.
The path to your new Emirates NBD account is straightforward and secure. Smart Start BC team is eager to welcome you, so why wait? Embrace the future of banking today and turn your financial goals into reality with Emirates NBD.
FAQs
Can I Open a Zero-Balance Account with Emirates NBD?
Yes, Emirates NBD offers zero-balance accounts, which allow you to bypass the minimum balance requirement. This account type includes a complimentary debit card, and you can also obtain additional debit cards for family members without extra charges.
What is the Minimum Salary Requirement for an Emirates NBD Account?
To open an account, the bank requires a minimum salary of USD 1,361 (AED 5,000). This ensures prospective account holders have a reliable income source, a common practice for financial stability. Income verification is part of the account setup process.
What is the Minimum Balance for an Emirates NBD Savings Account?
Savings accounts require a minimum balance of USD 1,361 (AED 5,000). Maintaining this balance can unlock additional benefits, such as eligibility for enhanced interest rates on certain savings products, like the Family Savings Account.